At Techmate Equipment, customer satisfaction is our top priority. We specialize in commercial kitchen and foodservice equipment, where products are tested and shipped after full quality inspection.
1 . No Refunds or Returns
Please note:
- We do not offer refunds or accept returns once a product is sold and delivered.
- This is because our machines are heavy-duty and often require on-site installation and technical handling.
2 . We Offer Technical Support Instead
In case of any issues:
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A qualified technician will be provided for inspection, service, or repairs.
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Support is available for:
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Installation assistance
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Operational guidance
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Fault or damage resolution (as per warranty terms)
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3 . Warranty & Service Coverage
- All equipment is covered under manufacturer warranty, ranging from 12 months to 48 month, depending on the product.
- If any product is found defective within the warranty period, we will coordinate repair or part replacement, not exchange or refund.
📞 Support Contact
If you face any problem after delivery, contact us immediately.
📞 8800009912, 9899353588
✉️ info@techmateindustries.co.in
Our service team will assist you within 24–48 working hours.